Billing Terms & Conditions

All prices are shown and charged in US dollars (USD). If you pay with a card issued in another currency, your bank converts the amount at its own rate and may add a fee. That's between you and your bank, and we can't refund conversion charges.

We accept the payment methods shown at checkout. Payments are processed securely through Shopify's checkout, and we never see or store your full card details.

Your payment method is charged in full when you place your order, and you'll get an order confirmation by email straight away. If we have to cancel your order, for example because an item is out of stock, we refund the full amount.

Shipping is a flat $4.99 per order, and free on orders over $100. The shipping cost is always shown at checkout before you pay.

Sales tax is added at checkout where we're required to collect it, based on your shipping address. You'll see the amount before you pay.

Discount codes need to be entered at checkout and can't be added to an order after it's placed. Unless a code says otherwise, only one code can be used per order. Codes have no cash value and may expire or be withdrawn. If you return something you bought with a discount, you're refunded the amount you actually paid.

If a pay-over-time option, such as Shop Pay Installments, is offered at checkout, it's provided by a third-party lender and is subject to their approval and terms. Questions about an instalment plan should go to that provider.

If a payment is declined, your order won't be placed and you'll be asked to try again or use another method. Some banks place a temporary hold after a declined attempt. It drops off automatically within a few days and isn't a charge.

To protect you and us, orders are screened automatically. Now and then we may ask you to confirm some details before we ship. If we can't verify an order, we'll cancel it and refund you in full.

Refunds always go back to the original payment method. We can't refund to a different card or account. Once we've issued a refund, your bank can take 5–10 business days to show it on your statement. For how returns work, see our Refund Policy.

Our prices can change from time to time, but a change never affects an order you've already placed.

Your order confirmation email is your receipt. If you need another copy, contact us with your order number.

Charges appear on your bank or card statement under our business name, which may look slightly different from "Sheldon Hampton".

If you see a charge you don't recognise, or an amount that doesn't match your order, please contact us before contacting your bank. We can usually explain or fix it quickly, and it saves you a long dispute process.

We may update these billing terms from time to time. The version on the site when you place an order is the one that applies to that order.