Privacy Policy

This policy explains how Sheldon Hampton ("we", "us", "our") collects, uses and looks after your personal information when you visit our website or buy from us. By using the site, you agree to the practices described here.

We only collect what we need to run the store:

• Details you give us — your name, email, phone number, and shipping and billing address when you place an order, create an account, sign up for emails or contact us.
• Order details — what you bought, when, and how much you paid. Payments are handled through Shopify's secure checkout, and we never see or store your full card number.
• Device and browsing information — such as your IP address, browser, device type, the pages you view and how you found us. This is collected automatically through cookies and similar technology.

• To process, ship and deliver your orders.
• To send order confirmations and shipping updates.
• To answer your questions and handle returns.
• To keep the site running smoothly, improve it and prevent fraud.
• To send marketing emails, but only if you've signed up for them.
• To meet our legal obligations, such as tax and accounting.

We use cookies to keep your bag working, remember your preferences and understand how the site is used. Where the law requires it, we'll ask for your permission before using cookies that aren't essential. You can also block or delete cookies in your browser settings, though some parts of the site may not work properly without them.

We share information only with the companies that help us run the store, and only what they need to do their job. This includes Shopify (our store platform and checkout), payment providers, shipping carriers, and the email and analytics tools we use.

We may also share information if the law requires it, or with a buyer if our business is ever sold.

We don't sell your personal information for money. If we use advertising cookies, for example to show you our ads on other websites, some US state laws may count that as "selling" or "sharing" personal information. You can opt out at any time. See "Your choices and rights" below.

We'll only send you marketing emails if you've signed up for them. Every email has an unsubscribe link, and you can opt out whenever you like.

We keep order information for as long as we need it for accounting, tax and legal reasons. Everything else we keep only as long as it's useful for the purposes above. After that, we delete it or make it anonymous.

Our store runs on Shopify's secure, encrypted platform, and only people who need your information to do their job can access it. No system is perfectly secure, but we take reasonable steps to protect your information.

Depending on where you live, you may have the right to:

• see the personal information we hold about you and get a copy of it;
• correct it or ask us to delete it;
• opt out of targeted advertising and of the "sale" or "sharing" of your information;
• not be treated differently for using any of these rights.

If you're in the UK or EEA, you can also object to or restrict how we use your information, and complain to your local data protection authority. To make a request, contact us. We may need to confirm your identity first.

Our site isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has given us personal information, contact us and we'll delete it.

Our service providers, including Shopify, may store and process your information in other countries, including the United States and Canada. Wherever it's stored, we take steps to keep it protected as described in this policy.

We may update this policy from time to time. When we do, we'll post the new version here with a new "last updated" date.

For questions about this policy, or to make a privacy request, use our contact page or email us at [your email address].