Terms of Service

The ground rules for using our site and buying from us, written as plainly as we could make them.

Last updated 28 September 20263 min read

On this page

On this page

  1. 01Who we are
  2. 02Who can order
  3. 03Products and pricing
  4. 04Orders
  5. 05Payment
  6. 06Shipping
  7. 07Returns and refunds
  8. 08Your account
  9. 09Our content
  10. 10Reviews and messages
  11. 11Using the site
  12. 12Your privacy
  13. 13Other websites
  14. 14Disclaimer
  15. 15Limitation of liability
  16. 16Governing law
  17. 17Changes to these terms

01Who we are

This website is run by Sheldon Hampton ("we", "us", "our"). These terms apply to the site and to every order placed through it. By using the site or placing an order, you agree to them. If you don't agree, please don't use the site.

02Who can order

You must be at least 18 years old and able to enter a binding contract to place an order. By ordering, you confirm that the details you give us are accurate and that you're allowed to use the payment method you choose.

03Products and pricing

All prices are in US dollars. Sales tax, where it applies, is added at checkout. We do our best to show colours and details accurately, but screens vary, so an item may look slightly different in person.

Now and then a price or description is listed by mistake. If that happens with something you've ordered, we'll contact you before it ships so you can confirm at the correct price or cancel for a full refund. We may cancel orders placed at an obviously wrong price.

04Orders

Placing an order is an offer to buy. We accept it when we send your shipping confirmation. Until then we may decline or cancel an order, for example if an item is out of stock, if we suspect fraud, or if there's a pricing error. If we cancel an order you've already paid for, you'll get a full refund.

05Payment

Payment is taken in full when you place your order, using any of the methods shown at checkout. Checkout is handled securely by Shopify, and we never see or store your full card details.

06Shipping

Shipping is a flat $4.99 per order, and free on orders over $100. Once your order ships, delivery usually takes 3–8 business days. The full details are in our Shipping Policy, which forms part of these terms.

07Returns and refunds

You have 60 days from delivery to send something back. How to start a return and how refunds work are set out in our Refund Policy, which forms part of these terms.

08Your account

If you create an account, please keep your password safe. You're responsible for what happens on your account, so tell us straight away if you think someone else has used it.

09Our content

Everything on this site, including the Sheldon Hampton name and logo, photography, product designs, text and layout, belongs to us or to the people who license it to us, and is protected by copyright and trademark law. You're welcome to browse and shop, but please don't copy or reuse our content for commercial purposes without our written permission.

10Reviews and messages

If you send us reviews, feedback or photos, you allow us to use them to run and promote the store. Please don't send anything unlawful, offensive, or that belongs to someone else.

11Using the site

Please don't use the site for anything unlawful, try to break or interfere with it, try to get into parts of it you're not meant to, or place fraudulent orders. We may suspend access for anyone who does.

12Your privacy

How we collect and use your information is explained in our Privacy Policy.

13Other websites

Links to other websites and tools are there for convenience. We don't control them and aren't responsible for their content or how they handle your information.

14Disclaimer

We work hard to keep the site accurate and running, but it's provided "as is". We can't promise it will always be available or free of errors.

15Limitation of liability

To the fullest extent the law allows, our liability to you for any order is limited to the amount you paid for that order, and we aren't liable for indirect or consequential losses. Nothing in these terms limits any liability that can't legally be limited.

16Governing law

These terms are governed by the laws of [the state or country where your business is registered]. If something goes wrong, please get in touch first. We'd much rather sort it out with you directly.

17Changes to these terms

We may update these terms from time to time. The version on the site when you place an order is the one that applies to that order.

Questions about these terms?

Send us a message and a real person will get back to you within 1–2 business days.

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